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Refunds & Cancellations

Just like each stitch in our creations, we handle refunds and cancellations with care. If something’s not quite right, we’ll help untangle it for you!

Order Cancellations:

  • Orders can be cancelled within 6 hours for a full refund.

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Returns and Refunds:

  • Damaged, defective, or incorrect items can be returned within 7 days.

  • Refunds will be processed within 5-7 business days.

  • Custom and personalized items are non-returnable.

  • Exchanges are not currently offered.

  • Customer is responsible for return shipping costs, except for damaged or incorrect items.

 

For any questions or concerns, please contact our support team.

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